This was the response:
Many thanks for your email.
Please go onto our website and identify the exact part which needs
replacing, which I suspect is one of the Mounting Feet, Part # 0604.
I'll arrange to have this sent to you, no charge.
Kind Regards,
JOHN F BENSON
Sales & Marketing Manager
My response:
Thanks John,
It does look like the mounting feet on the website part # 0604.
The fan is a 16 inch diameter and has 4 mounting feet.
I've had the fan for a couple of years so possibly the heat over time has caused the plastic to become brittle or the mechanic tensioned it wrong when I had the radiator serviced a year ago.
I'd like more than one as a spare just in case the another is on the way out.
Regards,
The reply:
Cheers Stephen,
We are always happy to support and help out a Davies Craig customer – a ‘dying art’ with many other companies unfortunately.
We trust you enjoy many more useful years with our product.
I have posted you a pack of Mounting Feet (4) today.
Kind Regards,
JOHN F BENSON
Sales & Marketing Manager
DAVIES, CRAIG Pty Ltd
INNOVATION -- QUALITY -- RANGE
Head Office: 77 Taras Av Altona North VIC 3025 Mail: Box 363 Altona North VIC 3025 Australia
Check out our website www.daviescraig.com.au to view the new high performance, compact, lightweight alloy EWP®115 & EWP®115 & EWP/Fan Digital Controller Combo Pack!
Got the mounting pack today and John threw in a Davies Craig pocket diary.
I replaced the mounting foot with no problems and I thought all this deserved a mention.
s
Edited by StephenSLR, 15 February 2011 - 04:13 PM.
