89 replies to this topic

[WhaleOilBeefHooked]

Plus I think All of us will agree "Having to elongate holes is a major pain & No so easy 2 repair"

[rodomo]

Of course, you're right Dave.................But................When an Admin tells posters to pull their heads in, there's usually a good reason.

[rodomo]

woteva

[N/A-PWR]

In the Old days, we had Quality Control, on what came in the Door and Out, now we find out later after a Customer Complains. Dave I

 

all they need is a Template to put over each item to give it the QC tick of approval ( which usually has the Initials of the QC on the Sticker )

 

 or better is these:-  

https://www.google.c...m=isch&imgdii=_

[N/A-PWR]

Also if I may add, in Companies these Day's, we have the '5 Y's', which means, we as a Company, look at why this happened and get to the bottom of the problem to fix it so they don't happen again, and so on and so forth. Dave I

[rodomo]

No more to say from me...............clearly you blokes can't read.

[Tiny]

I've hidden a post, as have another admin.

 

I will only say this once more.

 

This thread will be locked if further posts that are not directly related are made.

 

Waddingtons has obviously seen this post, and no doubt has a list of email notifications like i have of these comments.

I hope that all the customers can be contacted individually and have their grievances sorted out once and for all.

 

I also hope that Waddingtons are putting their right foot forward and being proactive to fix what seem to be legitimate complaints and that their business can grow and benefit from these comments.

 

I know Rare Spares has been through these kind of threads, and they took the information on board and did they best they could to make good when there were problems (I recall the fracas around the door rubbers!!). Hopefuly Waddingtons can have the same good outcome which will only benefit their company and of course the customers

[LJ RB30]

I've hidden a post, as have another admin.

 

I will only say this once more.

 

This thread will be locked if further posts that are not directly related are made.

 

Waddingtons has obviously seen this post, and no doubt has a list of email notifications like i have of these comments.

I hope that all the customers can be contacted individually and have their grievances sorted out once and for all.

 

I also hope that Waddingtons are putting their right foot forward and being proactive to fix what seem to be legitimate complaints and that their business can grow and benefit from these comments.

 

I know Rare Spares has been through these kind of threads, and they took the information on board and did they best they could to make good when there were problems (I recall the fracas around the door rubbers!!). Hopefuly Waddingtons can have the same good outcome which will only benefit their company and of course the customers

i personally dont give a frOck what they do! If anyone wants to buy stuff from CRS (as i havent personally bought anything from waddingtons) then they need to be prepared for disappointment!

[TerrA LX]

clown

[Tiny]

Trevor - I can understand being pissed off if you feel you have been "ripped off" but we have to be very careful what is said on a public forum.

 

This thread is closed.

 

Individuals can contact the company they have a grievance with directly.

[Tiny]

I am adding this reply from Waddingtons as their right of Reply.

 

If anyone has a gripe, Please take it up with them.

 

 

MESSAGE FROM WADDINGTONS

 

 

To the public of the GMH.TORANA forum.
We are disappointed to see that the majority of the people commenting on this thread have not reported their issues to Waddingtons and The Castlemaine Rodshop direct.
Waddingtons being a family owned business, have always tried their absolute best to keep customers happy. It is comments like on this forum that can really scar businesses in small country towns, like Waddingtons and The Castlemaine Rodshop which again, is why we do take these comments very serious.
Once again, Waddingtons and The Castlemaine Rodshop would appreciate you notifying them direct should you have any issues with any of their products. Issues can only be rectified if brought to a business’s attention.
Waddingtons have spoken to Justin since he made comment about his issue with his front end and are working through this issue with him.
Once again, we do suggest that if you have an issue to please contact management and Waddingtons and The Castlemaine Rodshop will do their absolute best to rectify any issue. Phone 03 5472 2853 or email [email protected].
Regards,
Waddingtons and The Castlemaine Rod Shop